Legal
Refund Policy
Last updated: October 6, 2026
TrilloScan is a Trillo product by Tyler Kist.
Digital purchases
The $9 full report unlock and $29 AI Visibility Audit are one-time digital purchases. They are refundable within 7 days of purchase if the report did not deliver. Other refund requests, including website plans and services, are handled case by case.
Requesting a refund
Email tylerkist3@gmail.com with your account email, date of purchase, and a brief description of the problem. Approved refunds go back to the original payment method through Stripe; the time to appear depends on your payment provider.
Subscriptions
You can cancel Website Care at any time through Manage billing on your project page; service access continues until the end of the paid period.